We most certainly do! Because we are so confident that you will love RingVPN as your online privacy guardian, we offer you a 30 day money-back policy. If you're not delighted with our product, let us know and we'll refund your money, with no questions asked!
Don't worry -- The most commonly explained scenarios are when:
1) Your RingVPN subscription is about to expire and you enabled auto-renew with your credit card:
If you've enabled auto-renew for your RingVPN subscription and paid with credit card previously, your subscription will automatically re-bill at expiration. In this situation, you simply need to manually re-add your credit card of choice to your RingVPN account, for validation and payment. You can do this here: https://ringvpn.com/en/manage-account
2) Your RingVPN subscription is about to expire and you paid previously with another payment method or a one-time credit card payment:
If you previously completed checkout for your RingVPN subscription with another payment method, or used your credit card for a one-time payment, your subscription may lapse around expiry. This can be simply rectified, by manually adding a credit card to your account a few days before your subscription expires. We will send you an email to remind you daily just before expiry, so your RingVPN access is not interrupted and you can surf and download with our privacy protection fully activated. Visit: https://ringvpn.com/en/manage-account
3) If you disabled auto-renew
Finally, one of the most common explanations for a lapse in payment and protection is when the auto-renew function has been disabled. If this applies, simply log in to your RingVPN account to manually add a credit card and complete the payment to resume full protection. This can be completed at: https://ringvpn.com/en/manage-account
Currently, we support payments by:
- Credit card
- Debit card
- Bitpay (Bitcoin cash)
We also support an alternative payment method, called Paymentwall. This method allows you to purchase RingVPN with local payment methods, such as Sofort, Ideal, etc. To learn more go to: https://www.paymentwall.com/en
We know you are keen to get online with the benefit of RingVPN protection ASAP! That's why we make the process as seamless as possible from opening an account, to checkout, to activation.
As soon as you have purchased your subscription with us, your account is automatically active.
Your next simple step is to check your e-mail inbox. There you will find a "Setup Password" e-mail, which contains instructions on how to secure the final stage of your account activation -- with your RingVPN password.
Now you are all set to surf and download safely with RingVPN!
All of your account activities and receipts are available to view and download from your RingVPN account member panel.
Simply go to: https://ringvpn.com/en/manage-account and you can see your payment history and all invoices.
If a payment error has resulted in a double-payment, you can refer to your invoice history at: https://ringvpn.com/en/manage-account From there, please make a note of the invoice details and drop us an e-mail to email@example.com. We'll be more than happy to rectify any mistake for you!
We want you to enjoy the benefits of RingVPN without interruption. That's why we let you save your credit card as your payment method to your account. You can also activate auto-renew, so that your subscription automatically extends itself before expiry, so you never have to surf or download without the ultimate protection of RingVPN.
Log in your account panel and securely add your payment method here: https://ringvpn.com/en/manage-account
RingVPN has a subscription-based payment model. If your credit card activity indicates a payment to RingVPN that you didn't authorize, please check your payment history in your RingVPN member panel here: https://ringvpn.com/en/manage-account making a note of the payment in question. Next, please e-mail us at firstname.lastname@example.org so that we can identify the payment and look into this for you.