How does the guarantee work?

You've got 30 days to fall in love with our VPN, or that month is on us and you'll get your money back. That's our guarantee to you.

You try us, risk-free. You have 30 days to see what you think. If you aren't completely happy with RingVPN, simply contact us via our Live Chat here in your member Dashboard: https://ringvpn.com/en/dashboard or e-mail us at support@ringvpn.com.

We process refunds within 7 working days, subject to the processing times of your credit card provider or bank.

What happens if I decide I want to get a refund on day 31?

Our guarantee to you is for 30 days, precisely. If you subscribe on 1 August at 10:00am, you can contact us for your refund at any moment up to and before 09:59am on 31st August. 1st September, according to the dates of this example, would be too late :( But any time before then, you can contact Live Chat or e-mail, and your original payment method will be refunded with the full amount of your original subscription.

What's the difference between a free trial and a guarantee?

In a nutshell, with a money-back guarantee, you gain access to the full RingVPN suite of tools, including all live updates, new extensions, additional servers plus our 150 locations presently, knowledge base articles in our blog, and -- most crucially -- not a demo version of our service. You can have RingVPN on up to 5 devices and really test the strength of our offering for 30 days, safe in the knowledge the money-back guarantee.

*N.B. Purchases of RingVPN subscriptions made as in-app purchases through the App Store (Apple/iTunes) are exempt from this 30-day money-back guarantee. Requests for refunds for those subscriptions must be made to the App Store, and are issued at the sole discretion of Apple.